acv999 Terms & Conditions — Please Read Before Use

1 General Rules

Acv999 is an international online gaming platform serving players from Bangladesh and around the world. These Terms and Conditions ("Terms") form a legally binding agreement between acv999 and its users. By accessing the platform, creating an account, or using any of our services, you are agreeing to these Terms in full.

Acv999 reserves the right to amend these Terms and Conditions at any time. Any changes will be announced on the platform along with the effective date. It is the user's responsibility to check this page regularly and stay informed of any updates.

• These Terms are available in both English and Bengali; in the event of any conflict in interpretation, the English version shall prevail.
• Acv999 does not provide services in countries where online gaming is entirely prohibited.
• Users are solely responsible for complying with the laws of their own country.
• Acv999 reserves the right to review or close any user account found to be in violation of these Terms.

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2 Account & Registration

To open an account with acv999, you must be 18 years of age or older. Providing accurate information at the time of registration is mandatory. Accounts created with false or incorrect details will be closed, and any winnings associated with such accounts may be forfeited.

Information Required for Registration

• Full Name (as it appears on your national ID)
• Active mobile number
• Date of Birth
• Valid email address (optional but recommended)
• Password (minimum 8 characters, combining letters and numbers)

Single Account Policy

Only one account is permitted per person, household, or IP address on acv999. Any attempt to open multiple accounts from the same device or network will result in all associated accounts being permanently closed.

KYC Verification

Acv999 may request identity verification (KYC) at any time for security and fraud prevention purposes. This typically involves a scanned copy of your national ID or passport. Large withdrawals may be held until KYC verification is complete.

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3 Deposits & Withdrawals

Acv999 supports deposits and withdrawals through all major mobile banking services in Bangladesh. All financial transactions are carried out over encrypted connections.

Deposit Rules

• Minimum deposit: BDT 500
• Deposits are credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Third-party deposits are not accepted and may result in account closure.

Withdrawal Rules

• Minimum withdrawal: BDT 500
• The maximum daily withdrawal limit is determined by your account verification level.
• Withdrawals on verified accounts are typically processed within 15 minutes.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be declined if wagering requirements have not been met.
• Acv999 may temporarily hold a withdrawal for verification purposes if a transaction appears suspicious.

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4 Bonuses & Promotions

Acv999 regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, detailed on the promotions page. Please read the terms carefully before claiming any bonus.

Welcome Bonus

New members can receive a Welcome Bonus of up to 150% on their first deposit. To withdraw this bonus, the specified wagering requirements must be met. The Welcome Bonus can only be claimed once.

General Bonus Terms & Conditions

• Each bonus is applicable once per account only.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Using bonus funds to bet on restricted games may result in the bonus being voided.
• If a bonus is not used before it expires, it will be automatically cancelled.
• Acv999 reserves the right to modify or cancel any bonus program at any time.
• If bonus abuse is suspected, acv999 reserves the right to forfeit the bonus and any associated winnings.

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5 Betting Rules

Participation in Sports Betting, Live Casino, slots, and other games on acv999 requires compliance with specific rules. These rules are in place to ensure fair gaming for all.

Sports Betting

• All bet results are based on official match outcomes.
• Bets may only be cancelled before an event begins, within the designated cancellation window.
• If a match is abandoned or cancelled, the bet amount will be refunded.
• If a bet is cancelled due to a technical issue, acv999's decision is final.

Casino & Slots Games

• All game outcomes are determined by certified RNG technology.
• If a game is interrupted mid-session due to a technical error, the bet amount will be refunded.
• All bets must comply with the minimum and maximum bet limits set for each game.

Misconduct is Prohibited

Any form of cheating, software exploits, use of bots, or attempts to harm other players are strictly prohibited. Accounts found engaging in such activity will be permanently closed.

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6 Privacy & Security

Acv999 treats the protection of users' personal data as a top priority. Any information we collect is used solely for service delivery, security verification, and meeting legal obligations.

• Your personal information will not be sold to third parties.
• Information may be disclosed to government authorities when required by law.
• All data is protected with SSL encryption.
• Acv999's support team will never ask for your account password.
• If you notice any suspicious login activity, change your password immediately.

For more details, visit our Privacy Policy Read.

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7 Responsible Gaming

Acv999 believes gaming is a form of entertainment, not a solution to problems. We want every player to enjoy their experience in a healthy, controlled way — which is why acv999 provides a range of protective tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum limit on how much you can lose within a given period.
• Cooling-Off Period: Take a break for 24 hours up to 30 days.
• Self-Exclusion: Option to keep your account closed for an extended period.
• Reality Check: Periodic notifications to remind you of your gaming sessions.

For more details Responsible Gaming View page.

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8 Account Suspension & Closure

Acv999 reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Terms & Conditions Violations
• Registration Using False or Incorrect Information
• Operating Multiple Accounts
• Evidence of Bonus Abuse or Fraud
• Suspected Money Laundering or Illegal Financial Activity
• Attempting to harass or harm other players
• Failure to Cooperate with KYC Verification

If an account is cancelled and no breach of terms is established, any remaining balance will be refunded. However, in cases of fraud or rule violations, the entire balance may be forfeited.

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9 Legal Matters & Liability

Acv999 operates under an international gaming license and complies with applicable international laws and regulations. Users are solely responsible for ensuring their use of the platform complies with the laws of their own country.

• Acv999 is not liable for any financial losses resulting from a user's own decisions.
• Acv999 is not responsible for bets lost due to internet disconnection or technical issues.
• Any disputes relating to these Terms will be resolved through international arbitration.
• Acv999's total liability shall in no case exceed the total amount deposited by the relevant user at that time.

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10 Terms Updates & Contact

Acv999 may update these Terms and Conditions at any time. For significant changes, users will be notified via SMS to their registered mobile number or through a pop-up notification on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about the terms, please reach out to our support team. Our Bengali-speaking support team is available 24/7.